
Join John Hagel, recognized thought leader and book author, and Ross Mayfield, noted blogger and industry expert, as they bring to you this Fr-ee Webinar, "Social Software for Business Performance, A New Framework from the Deloitte Center for the Edge" and they each discuss Social Software use in the business world today.
John Hagel will describe the latest research from the Deloitte Center for the Edge on driving business performance with enterprise social software. Focusing on the opportunity to target deployments of social software against specific operating metrics that matter the most to executives and staff in large companies, John Hagel discusses the untapped potential of social software to help address the growing challenge of exception handling in the enterprise. He will also suggest that the deployment of social software will follow a natural trajectory, starting with narrowly defined problem solving tasks and then over time provide platforms for much larger and more sustained performance improvement initiatives.
Ross Mayfield will provide Socialtext Case Studies where business value is achieved through exception handling. Ross will then provide a brief introduction to Socialtext Connect, which creates a social layer across traditional applications and processes for faster exception resolution.
Date: Tuesday, September 7, 2010
Time: 12 noon Eastern (9 am Pacific)
Duration: 1 Hour
For more information or to register, click here.
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